Energy Market Reform Bulletin No. 1 - Release of Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two
Publication date: Friday, 16th December 2011.
In December 2007, the former Ministerial Council on Energy (MCE) committed to working with stakeholders to review consumer protection arrangements to ensure they remain appropriate where smart meters are rolled out.
Officials developed a consultation paper that considered whether current consumer protection arrangements are appropriate to cover the new products and services enabled by smart meters and whether, and how, the arrangements can be enhanced so that consumers are able to realise the benefits.
Released in December 2011, Energy Market Reform Bulletin No. 1 invited stakeholders to provide written submissions on the consultation paper. All stakeholder submissions received in response to this consultation process are available below, excluding where stakeholders clearly indicated that a submission should remain confidential, either in whole or in part.