Consumer participation in revenue determinations and associated regulatory processes – Consultation Paper on Consumer Resourcing

Publication date: Friday, 06th October 2017.


In July 2017, the COAG Energy Council agreed to consult on options to improve resourcing available to consumer groups to support more effective engagement in the Australian Energy Regulator’s (AER) revenue determinations and access arrangement decisions under the national electricity and gas laws and rules.

This paper seeks feedback on key issues associated with resourcing for consumer participation, including:

  • The effectiveness of current resourcing arrangements for supporting consumer participation;
  • The adequacy of current resourcing levels for facilitating effective consumer participation;
  • The quality of consumer participation processes and how they can be improved to maximise the outcomes achieved with existing resources; and
  • Building the capacity of consumer representatives to participate in complex, technical revenue determination and access arrangement decision-making processes.


Stakeholders are invited to provide written submissions on the consultation paper by close of business on Friday 3 November 2017.


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File Consultation Paper Consumer Resourcing.docx420.27 KB