Energy Market Reform Bulletin No. 1 - Release of Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two

Publication date: Friday, 16th December 2011.

In December 2007, the former Ministerial Council on Energy (MCE) committed to working with stakeholders to review consumer protection arrangements to ensure they remain appropriate where smart meters are rolled out.

Officials developed a consultation paper that considered whether current consumer protection arrangements are appropriate to cover the new products and services enabled by smart meters and whether, and how, the arrangements can be enhanced so that consumers are able to realise the benefits.

Released in December 2011, Energy Market Reform Bulletin No. 1 invited stakeholders to provide written submissions on the consultation paper. All stakeholder submissions received in response to this consultation process are available below, excluding where stakeholders clearly indicated that a submission should remain confidential, either in whole or in part.

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Files

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PDF icon Energy Market Reform Bulletin No. 1 - Release of Consultation Paper: National Smart Meter Consumer Protection - Policy Paper 2102.04 KB
Microsoft Office document icon Energy Market Reform Bulletin No. 1 - Release of Consultation Paper: National Smart Meter Consumer Protection - Policy Paper 2389.5 KB
PDF icon National Smart Meter Consumer Protections and Pricing - Draft Policy Paper Two1.03 MB
File National Smart Meter Consumer Protections and Pricing - Draft Policy Paper Two228.08 KB
PDF icon AGL Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two289.73 KB
PDF icon Aurora Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two561.48 KB
PDF icon Ausgrid - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two1.04 MB
PDF icon Better Place - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two476.66 KB
PDF icon Better Place - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two - Attachment381.3 KB
PDF icon Citipower & Powercor - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two336.92 KB
PDF icon Consumer Utilities Advocacy Centre - response to Consultation Paper: National Smart Meter Consumer Protection - Cover Letter278.82 KB
PDF icon Consumer Utilities Advocacy Centre - response to Consultation Paper: National Smart Meter Consumer Protection345.07 KB
PDF icon Consumer Utilities Advocacy Centre - response to Consultation Paper: National Smart Meter Consumer Protection - Attachment 11.58 MB
PDF icon Consumer Utilities Advocacy Centre - response to Consultation Paper: National Smart Meter Consumer Protection - Attachment 2877.5 KB
PDF icon eMeter - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two961.78 KB
Microsoft Office document icon eMeter - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two469 KB
PDF icon eMeter - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two - Attachment3.33 MB
PDF icon Energex - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two - Cover Letter207.58 KB
PDF icon Energex - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two134.23 KB
PDF icon Energy Retailers Association of Australia - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Po737 KB
PDF icon Ergon Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two - Cover Letter169.08 KB
PDF icon Ergon Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two175.44 KB
PDF icon Energy Supply Association of Australia - response to Consultation Paper: National Smart Meter Consumer Protection44.12 KB
PDF icon Energy & Water Ombudsman NSW - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper 2237.53 KB
PDF icon Energy & Water Ombudsman Victoria - response to Consultation Paper: National Smart Meter Consumer Protection598.71 KB
PDF icon Jemena - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two61.44 KB
PDF icon Joint Consumers - response to Consultation Paper: National Smart Meter Consumer Protection - Cover Letter148.77 KB
PDF icon Opower - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two279.4 KB
PDF icon Origin Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper 2 - Cover Letter86.26 KB
PDF icon Origin Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two487.51 KB
PDF icon TRUenergy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two173.22 KB
PDF icon United Energy - response to Consultation Paper: National Smart Meter Consumer Protection - Draft Policy Paper Two340.88 KB